Operations Manager - IA
Eastern Iowa Health Center (EIHC), the Federally Qualified Health Center serving Cedar Rapids and surrounding communities, is seeking a, full-time Operations Manager at our Women’s Health location. This is an excellent opportunity to join a team of highly dedicated providers and staff whose primary mission is to provide high-quality, compassionate care.
This position is responsible for planning, leading, and organizing the day to day operations of the Women’s Health clinic. Responsibilities will be clinical and non-clinical in nature.
Job Responsibilities:
- Works with the Director of Clinical Operations to maintain and develop policies and protocols that maximize quality patient care and efficient use of clinician resources.
- Collaborates with the Director of Clinical Operations to educate all personnel in clinical quality parameters and monitoring quality outcomes.
- Ensures smooth daily operations and steady progress towards established EIHC goals.
- Assist in the development and training of staff in clinic processes and protocols.
- Oversees daily clinical operations, including: staffing and scheduling, payroll processes, time-off requests, front end collections and more.
- Maintains and assists with EIHC grant-funded programs, as needed.
- Supervises and supports clinic staff.
- Acts as a role model for all staff.
Required Qualifications:
- Associate's degree in business, health care administration or health-related field.
- Basic computer skills required, including knowledge of Microsoft Office (Word, Excel, PowerPoint).
- Must possess good communication skills and the ability to work as part of a team.
- Any required work experience (i.e. At least 1 year clinical or administrative experience)
Preferred Qualifications:
- Bachelor’s or Master’s degree in health care administration, business or health-related field.
- Proficiency with Electronic Health Records
- 3-5 years clinical or administrative experience in a FQHC or clinic setting.
Eastern Iowa Health Center provides competitive compensation and benefits packages, including medical, dental, vision, paid-time-off (PTO), Flexible Spending Accounts (FSA) and 401(k) retirement savings plan(s).