Assistant Manager
Assistant Manager
Stowaway Storage is currently seeking a motivated customer service oriented person to fill an assistant manager position. Candidate will possess active listening skills, accurate and confident decision making, and general knowledge and experience in an office setting. Flexible schedule, but must be available to work some Saturdays.
Responsibilities
• Working collaboratively with Facility Managers to ensure customer satisfaction through facility upkeep and effective communication.
• Learn and carry out software operations: renting units, taking payments on accounts, making collection calls, and cleaning/light maintenance of the 70,000 square foot facility.
• Provide solutions for customers' storage needs
• Maintain and promote a welcoming environment for customers and staff
• Assisting with daily operations of the facility
• Daily cleaning duties
• Answering/making phone calls
• Other duties as assigned
Skills
• Ability and desire to provide top notch customer service
• General knowledge of computer operations including Microsoft Word and Excel
• Ability to work alone, as well as, part of a team
• Time management
• Excellent verbal and written communication skills
• Ability to pay close attention to detail
Qualifications
• Valid Driver's License
• Minimum High School Diploma; Associates or Bachelor's Degree Preferred
• Minimum 1 year of Customer Service experience
• Must agree to a credit and background check
• Ability to lift up to 35 lbs.